Privacy Policy for ChatToPost
Effective Date: 30 August 2025
Last Updated: 05 Sept 2025
1. Introduction
Welcome to ChatToPost. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our application and services that integrate with third-party platforms including but not limited to Meta platforms (Facebook, Instagram), Google (YouTube), and TikTok.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) From Third-Party Platforms (via OAuth Login or API Integration)
- Access tokens and refresh tokens required to post, schedule, or manage content.
- Connected accounts, channels, or pages (e.g., YouTube channel, TikTok account, Facebook Page, Instagram Profile) name and id.
- Statistics and analytics about your posts, such as views, likes, comments, and audience engagement.
b) From You Directly
- Name, email, and other registration details.
- Posting and scheduling preferences.
- Any text, files, or media you generate or upload for content creation and publishing.
- Content you provide or generate the images/videos for publishing.
c) Technical Data
- Logs (excluding any personal data) to diagnose & mitigate the issues with the service functionality
3. How We Use Your Information
We use your information only for:
- Creating, scheduling, and posting content on connected platforms.
- Providing analytics and statistics about your posts.
- Ensuring account and platform security.
4. Data Sharing and Disclosure
We do not sell or share your data with third parties for marketing. Data may be shared only:
- With platform providers (Meta, YouTube, TikTok) for API functionality.
- With trusted service providers (e.g., cloud storage, database hosting) bound by confidentiality agreements.
- When required by law, legal process, or government request.
5. How We Store and Secure Your Data
- Access tokens and sensitive data are encrypted at rest and in transit.
- Tokens are only used for actions you authorize.
- We follow industry standards and best practices for security.
6. Data Retention and Deletion
- We retain your data only as long as your account is active or as required for providing our services.
- You may delete your account and associated data at any time by following platform-specific instructions or contacting us at datadeletion@chattopost.com or by following steps mentioned at ChatToPost - AI Content Creation Made Simple.
- When deleted, all personal data, tokens, and scheduled content will be permanently removed.
- You may also revoke access directly via the respective platform (Meta Business Integrations, Google Account permissions, TikTok settings).
7. User Control and Revoking Access
You can revoke our app's access at any time via:
- Meta: Facebook Business Integrations
- YouTube: Google Account Permissions
- TikTok: In-app settings → Privacy & Security → Manage App Permissions
8. International Data Transfers
If you are located outside Canada, your information may be transferred and processed in other countries where we or our service providers operate. We take measures to ensure adequate protection of your data.
9. Children's Privacy
Our services are not intended for individuals under 13 years old (or higher minimum age required by local law). We do not knowingly collect data from children.
10. Use of AI-Generated Content
Our platform may offer AI-powered content generation. You retain ownership of your inputs, but generated outputs may be stored temporarily for service improvement. We do not claim ownership of your original content.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected here with an updated "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy:
- 📧 Email: privacy@chattopost.com
- 🌐 Website: chattopost.com